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TERMS & CONDITIONS
  1. Save where otherwise agreed in writing F & L Double Glazing Ltd ('the company') shall execute the works on the following terms and conditions, which are incorporated into the contracr between the company and the customer and the acceptance of the company's quotation will signify acceptance of these terms and conditions.
  2. The company shall complete the works in accordance with this quotation with due diligence and in a good and workmanlike manner using materials and workmanship of the quality and standards therein specified.
  3. The company shall use its best endeavours to complete tghe works within any periiod of time specifically agreed in writing between the company and the customer, but this will not form the basis of the contract and the company shall not be liable for any delays caused by reasons beyond its reasonable control, including but without prejudice to the generality of the foregoing, inclemet waether and delays in obtaining materials from suppliers.
  4. The company will not be liable to the customer for any unforeseen site conditions not apparent at time survey and without opening up the existing structure or groundworks.
  5. All materials and equipment on site which form part of the contract works shall remian the property and be in exclusive possession of the company until such time as the contract sum has been paid in full.
  6. Value Added Tax will be charged at the rate prevailing at the time of completion of the works.
  7. The company shall be entitled to payment as follows and as detailed in this quotation:
    1. Deposit with order, non refundable
    2. Stage payments
    3. Balance in full on completion of work
  8. In the event of any dispute airsing during the course of or subsequent to completion of the contract the customer will not be entitled to withhold payment in excess of an amount representing valuation of the work required to rectify or replace any allegedly defective works which are the subject of the dispute.
  9. The quotation includes for essential making good after fitting.installation but does not include for redecoration and ancillary works such as refitting curtain rails, alarms, telephone points etc.
  10. In addition to its statutory obligations the company guaratees the works against faulty materials and workmanship as follows:
    1. Hardwood and PCVu extrusions and vacuum formed panels are guaranteed not to discolour or degenerate structurally for a period of ten years after installation
    2. Sealed double glazed units are guaranteed not to form condensation within the cavity for a period of five years after installation
    3. All mechanical parts such as locks, hinges, handles etc that are subject to wear and tear are guaranteed against malfunction under normal use for a period of one year after installation
  11. This guarantee is Insurance Backed by Fair Trades/Homepro Insurance.
  12. This guarantee is conditional on the works being adequately and properly maintained and does not cover any physical damage caused by misuse, impact, abrasion, or cleaning with a non-proprietary chemical.